Technology & Outsourcing
I.T Solutions
Esbros Group is committed to provide excellence in world standard client service. We have the ability to draw from an experienced base of personnel whilst maintaining a personalized form of business liaison. The ultimate in consultation, skills diversity, and adaptability to meet client expectations are the very strengths.
Supplies (Hardware & Software)
Computers (Work Station, Standard & mini in all brands)
Apple Mac (Mac Pro, iMac & Mac mini)
Laptops and Net books (All brands including MacBook Air & MacBook Pro)
Tablets (Android, Apple, Windows & Blackberry)
Servers Machines (Mac mini server and all others)
Operating Systems (Windows, Mountain Lion, Linux)
Software (All licensed software)
Complete virtualizations (Desktop / Application / Server / Storage / Hardware / Network)
Cloud Solutions (Storage / Backup / Hosted Exchange)
SAP (deployment & support)
Oracle (deployment & support)
Services, Assistance & Trouble Shooting
Service Desk Design & Implementation
Service Management & Governance
Complete pre and post-sales support
Unbiased advice and consultancy at all times
Comprehensive mix of skills – all areas of IT technology covered
Wide range of manufacturers accreditations
Implementation and support services
Hardware Support Services
iMac Services
IT Lifecycle Management Services
IT Product Supply Services
On-site service
Carry in / remote / phone support
Online assistance & training
Disaster/Crash/Hack management & support
24-hours service, support & assistance for corporate clients
| Why Esbros
Many organizations fail to meet service levels, are perceived by their customers as ineffective, and are spending too much to maintain their business systems. New technologies continue to add to the complexity and to the cost of running IT. IT organizations are also being asked to reduce operational expenses while continuing to maintain service levels. Competitive pressures are requiring IT organizations to develop and manage infrastructures that deliver new applications to fuel new initiatives with better aligned ROI. Esbros brings:
Strategic sourcing
Our strategic sourcing and IT procurement service can reduce non-labor IT costs by 15-20 percent.
Talent
Our team includes numbers of ITIL-certified practitioners. We also have extensive experience integrating heterogeneous management capabilities in support of a multi-tenanted cloud infrastructure.
Proven Assets, Approach
We bring a holistic, service-oriented approach and proven assets (i.e., our ITIL Maturity Model) and a strong track record of successful large-scale transformations.
End-to-end service management
End-to-end service management initiative can streamline processes and improve IT process maturity levels.
Outsourcing Services
Esbros Group enables high performance through outsourcing management. Our experience and wide areas of capabilities make us a prominent in application outsourcing, human resource outsourcing, business process outsourcing and bundled outsourcing.
Esbros Group global outsourcing services touch every industry and business process. We transform our clients’ operations, making them smarter, faster and cheaper, while working with visionary organizations to define innovations in strategic outsourcing.
Services
Application Outsourcing
Bundled Outsourcing
Business Process Outsourcing
Capacity Services
Credit Services BPO
Finance and Accounting BPO
Health Administration BPO
Human Resources BPO
Industry-specific BPO
Learning BPO
Marketing BPO
Network BPO
Pharmaceutical BPO
Procurement BPO
Supply Chain BPO
Testing Services
Utilities BPO
| Why Esbros
Esbros Group combines a deep, research-based understanding of how BPO contributes to high performance with a comprehensive solution to optimize workforce performance and productivity:
Comprehensive offering: Esbros offers the full spectrum services which are field-tested and delivered at scale, giving our clients greater flexibility to respond to changing needs.
Deeply skilled and experienced resources: Esbros has numbers of learning and talent-management professionals, complemented by a talent pool of consultants with experience in most industries, technologies and business processes.
Global reach: Esbros world-class delivery capabilities bring together our global strategic alliance, innovative solutions, industrialized assets and deep industry and technology skills. The Esbros Global Delivery Network is one of the most diversified groups of technology, business process and outsourcing professionals in the world.
Track record: Esbros delivers measurable improvements in business performance. These results include reducing HR costs, improving absence rates and reducing speed to hire.