Technology & Outsourcing

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I.T Solutions

Esbros Group is committed to provide excellence in world standard client service. We have the ability to draw from an experienced base of personnel whilst maintaining a personalized form of business liaison. The ultimate in consultation, skills diversity, and adaptability to meet client expectations are the very strengths.

Supplies (Hardware & Software)


Computers (Work Station, Standard & mini in all brands)

Apple Mac (Mac Pro, iMac & Mac mini)

Laptops and Net books (All brands including MacBook Air & MacBook Pro)

Tablets (Android, Apple, Windows & Blackberry)

Servers Machines (Mac mini server and all others)

Operating Systems (Windows, Mountain Lion, Linux)

Software (All licensed software)

Complete virtualizations (Desktop / Application / Server / Storage / Hardware / Network)

Cloud Solutions (Storage / Backup / Hosted Exchange)

SAP (deployment & support)

Oracle (deployment & support)

Services, Assistance & Trouble Shooting


Service Desk Design & Implementation

Service Management & Governance

Complete pre and post-sales support

Unbiased advice and consultancy at all times

Comprehensive mix of skills – all areas of IT technology covered

Wide range of manufacturers accreditations

Implementation and support services

Hardware Support Services

iMac Services

IT Lifecycle Management Services

IT Product Supply Services

On-site service

Carry in / remote / phone support

Online assistance & training

Disaster/Crash/Hack management & support

24-hours service, support & assistance for corporate clients

| Why Esbros

Many organizations fail to meet service levels, are perceived by their customers as ineffective, and are spending too much to maintain their business systems. New technologies continue to add to the complexity and to the cost of running IT. IT organizations are also being asked to reduce operational expenses while continuing to maintain service levels. Competitive pressures are requiring IT organizations to develop and manage infrastructures that deliver new applications to fuel new initiatives with better aligned ROI. Esbros brings:

Strategic sourcing

Our strategic sourcing and IT procurement service can reduce non-labor IT costs by 15-20 percent.

Talent

Our team includes numbers of ITIL-certified practitioners. We also have extensive experience integrating heterogeneous management capabilities in support of a multi-tenanted cloud infrastructure.

Proven Assets, Approach

We bring a holistic, service-oriented approach and proven assets (i.e., our ITIL Maturity Model) and a strong track record of successful large-scale transformations.

End-to-end service management

End-to-end service management initiative can streamline processes and improve IT process maturity levels.

 

Outsourcing Services

Esbros Group enables high performance through outsourcing management. Our experience and wide areas of capabilities make us a prominent in application outsourcing, human resource outsourcing, business process outsourcing and bundled outsourcing.

Esbros Group global outsourcing services touch every industry and business process. We transform our clients’ operations, making them smarter, faster and cheaper, while working with visionary organizations to define innovations in strategic outsourcing.

Services

Application Outsourcing

Bundled Outsourcing

Business Process Outsourcing

Capacity Services

Credit Services BPO

Finance and Accounting BPO

Health Administration BPO

Human Resources BPO

Industry-specific BPO

Learning BPO

Marketing BPO

Network BPO

Pharmaceutical BPO

Procurement BPO

Supply Chain BPO

Testing Services

Utilities BPO

 

| Why Esbros

Esbros Group combines a deep, research-based understanding of how BPO contributes to high performance with a comprehensive solution to optimize workforce performance and productivity:

Comprehensive offering: Esbros offers the full spectrum services which are field-tested and delivered at scale, giving our clients greater flexibility to respond to changing needs.

Deeply skilled and experienced resources: Esbros has numbers of learning and talent-management professionals, complemented by a talent pool of consultants with experience in most industries, technologies and business processes.

Global reach: Esbros world-class delivery capabilities bring together our global strategic alliance, innovative solutions, industrialized assets and deep industry and technology skills. The Esbros Global Delivery Network is one of the most diversified groups of technology, business process and outsourcing professionals in the world.

Track record: Esbros delivers measurable improvements in business performance. These results include reducing HR costs, improving absence rates and reducing speed to hire.